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Maintenance issues and common problem-solving methods for BMW IX3

Maintenance issues and common problem-solving methods for BMW IX3

2024年 7月 2日
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As a pure electric vehicle, the BMW IX3 may encounter some specific problems and issues during the repair process. Here are some possible repair items, as well as relevant numbers and information:

  1. * * Driving assistance system support is limited * *:
    -In some cases, such as severe weather such as rainstorm, the driving aid system may provide limited support or exit completely due to the limited sensor perception.
    -When encountering such situations, car owners should grip the steering wheel tightly and drive cautiously until the system returns to normal.
  2. “Unable to charge” issue:
    -Sometimes vehicles and applications may display as unable to charge, but the actual vehicle is still charging. This may be a system false alarm or a software issue.
    -At some charging stations, car owners may encounter similar problems, but after replacing the charging station, it may return to normal.
    -Car owners can solve such problems by restarting the car’s infotainment system.
  3. * * Joint Charging Unit (CCU) Replacement * *:
    -Some batches of BMW iX3 models may require technical upgrades or replacements due to potential CCU hazards.
    -Technological upgrades typically involve reprogramming or replacing CCUs to ensure the stability and safety of the charging system.
    -After replacing the CCU, the vehicle will undergo a comprehensive inspection to ensure everything is normal. The entire process may take several hours.
  4. * * Transmission system abnormality * *:
    -When using the communication charging wall box for charging, the vehicle may report “abnormal transmission system” and cause charging interruption.
    -This may be caused by damage to the low-voltage battery or issues with the charging wall box. Replacing the low-voltage battery or trying other charging wall boxes may solve the problem.
  5. * * High voltage power system failure * *:
    -If the vehicle suddenly loses power, it may be caused by a malfunction in the high-voltage power system.
    -Possible faults include blown high-voltage fuses, CCU faults, or internal short circuits in high-voltage components.
    -Diagnosing such faults requires professional equipment and skills. It is recommended to tow the vehicle to a 4S store for maintenance.
  6. Customer Service for BMW IX3:
    -If you encounter any issues or require repair services regarding the BMW iX3, car owners can contact BMW China’s customer service department or 24-hour road rescue and accident rescue services.
    -The customer service hotline for BMW China is 400-800-6666 (customer service center) and 400-812-9999 (24-hour road rescue and accident rescue).
    Please note that the above information is for reference only. Specific repair issues and solutions may vary depending on the vehicle model, batch, and specific situation. During the repair process, it is recommended to follow the advice and guidance of BMW official or professional repair personnel.

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